"Using the Tackle platform, we're now attracting high-quality leads, which helps us streamline our entire sales process. This tool provides us with better insights and a more efficient way to reach decision-makers and close deals. Without it, we'd still be working without clear direction."- David Gomes, Chief Executive Officer at Eclypses In this episode of Unlock Cloud Go-To-Market, hosts Erin Figer and Patrick Riley are joined by Eclypses’ Chief Executive Officer, David Gomes, to share the company’s incredible journey and the game-changing Cloud go-to-market strategy that closed many deals. David shares how strategic partnerships, like the one with Tackle, has propelled their growth and drawn significant attention from institutional investors. He also shares insights on building strong foundations, aligning teams, and creating impactful business plans—all pivotal to Eclipses' success in the AWS marketplace. In this episode, you’ll learn: How to enhance your Cloud go-to-market strategy by utilizing the Maturity Model to grow revenue through the Cloud The impact of aligning your business with Cloud Marketplaces like AWS, including Market validation and customer confidence The importance of team alignment and seasoned hires in accelerating sales processes and optimizing business strategies Resources: Connect with David on LinkedIn: https://www.linkedin.com/in/david-gomes-5ab0667 Connect with Patrick on LinkedIn: https://www.linkedin.com/in/patrickmriley/ Connect with Erin on LinkedIn: https://www.linkedin.com/in/erinfiger/ Learn more about Tackle: https://tackle.io Timestamps: 05:43 Advanced technology deployment in record time 07:06 Team discussed technology with security officer Jefferson Dance 12:45 Toolkit methodology streamlined app deployment, scaling success 14:52 Customer's Cloud budget drives product improvement 17:34 Preparing for product launch and Market growth 21:00 Tackle hired Cloud Alliance Director for strategic growth 23:45 Salesforce adoption accelerates sales process and productivity 32:11 Build brand validation by being in AWS 36:25 Exciting investment prospects for ISVs 37:40 Success comes from good team alignment 40:57 Early stage startup shares inspiring Cloud journey
You Might Also Like
0:00
By leveraging the tackle platform, we are now getting high value leads.
0:05
And this gives us a focus on our entire sales motion.
0:07
This gives us a deeper insight with a more effective way to get to that
0:12
decision-making
0:12
and that sale. Without that, we'd still be fine-wind.
0:15
Welcome to Unlock Cloud GoToMarket, the series where hosts Aaron Figer and
0:23
Patrick Riley share
0:24
the essential stages of the Cloud GTM maturity model to start, optimize, and
0:30
grow your company's
0:31
revenue through the cloud. They've helped countless ISVs tackle the ins and
0:35
outs of their Cloud GTM
0:37
motion. And in each episode, they're sharing those success stories from the
0:41
people who have
0:41
put them into place. Because ultimately, this way of thinking is the future.
0:47
And the future is now.
0:51
Hey everybody, in this week's Unlock Cloud GoToMarket, I'm joined by my friend
0:54
David Gomes, CEO of
0:56
Eclipse's, where he talks to us about how his investments in Cloud GoToMarket
1:01
are prompting
1:02
investing from the investment community, lots of investments there. So stay
1:06
tuned to hear how
1:07
he unlocks Cloud GoToMarket. David, how are you? I'm doing great today, Patrick
1:12
. Doing great.
1:13
Thank you for having me here today. Awesome to have you and thank you very much
1:17
for making the
1:17
time to do this. I know you've got a cool story to tell, and so we're going to
1:20
unpack a little bit
1:21
about that. But before we do, can you give us just an introduction of who you
1:25
are and where you came
1:26
from for the audience? Thank you for having me here. I'm really excited to be
1:30
with both you and
1:30
Aaron today to talk about our journey to the Cloud here. And really, the impact
1:35
that tackle has made
1:36
and helping us get to where we are today. But listen, my background last 25
1:40
years is I've been
1:41
an entrepreneur. I've had the experience of starting a number of organizations
1:46
prior to coming to
1:47
Eclifsis, and I brought a couple of organizations to an exit, mostly in the
1:51
technology marketing
1:53
edtech arena prior to that. But in 2019, I actually discovered Eclifsis. I was
1:58
going on it in an
2:00
investor presentation back in downtown Boston. And I always recall when I was
2:05
there and they were
2:06
going through their solution, I was, I kind of said, "Geez, I know they have
2:09
something, but I really
2:10
didn't understand what they have." And I don't necessarily position myself as a
2:13
very technical
2:14
person. But after talking with the inventor of the technology and the CEO of
2:19
the company at the time,
2:20
I was so intrigued with what they had that I decided to ask a favor. And the
2:24
favor was,
2:25
could I take that inventor of the secure MTE technology, a gentleman by name of
2:30
David Schoenberger,
2:31
and bring him into Boston with me so that I could actually introduce him to
2:35
people within my network,
2:37
people who I know like and trust that have a lot, I'm going to say far more
2:41
technical,
2:42
deeper technical understanding of technology than I did. And this was back in
2:46
early 2019,
2:48
and the hell came back with the same feedback, which was, "Holy cow, we've
2:52
never seen anything
2:52
like this. This is very different." But it was a bit immature at that time. And
2:57
there really was no
2:59
pure go-to-market. So after doing some due diligence for a number of months, I
3:03
actually decided to
3:04
join the team, not only as an investor, but also as an executive. And so at
3:09
that time, I joined as
3:10
the chief operating officer in 2019, where we are today, I actually was
3:14
appointed as the CEO
3:16
in November of this past year. And really, my job right now is to guide us to
3:20
this
3:20
cloud-go-to-market strategy, which is why we're here today.
3:23
That's such a great story. Can you tell us a little bit about eclipses? Like,
3:28
what is this
3:29
technology? When you talk about cyber technology, there's so many organizations
3:35
out there, so many
3:35
technologies and solutions. So I guess the question is, how do we cut through
3:39
the noise, right? With
3:40
eclipses, the way we cut through the noise is we say, we're primarily focused
3:45
on one thing and one
3:46
thing only, and that is protecting data. And so for any business leader, any
3:52
CISO, anybody that
3:54
who needs to manage risk within their organization, in a sense, optimize reward
3:58
and stay ahead of
3:59
the competition, eclipses has a technology that is FIPS 140-3 validated that
4:06
will mitigate any
4:08
material impact in the event of a breach. So now, what do I mean by that? What
4:13
I mean is that we
4:14
don't keep the bad guys out. We actually take the stance that bad guys are
4:18
probably going to get
4:20
into the network. They're going to find a way where there's a will, there's a
4:22
way. That's right.
4:24
But we have a technology that when they get in, they will get absolutely
4:29
nothing of value. And
4:30
that's really our position. Somebody gave me an analogy the other day is, the
4:34
bank robber's going
4:36
to a bank and they still have bag full of money, but there's a bomb die in that
4:39
bag. The bomb
4:40
die goes off. That money is useless. That's who we are. We're the die bomb in
4:44
that bag.
4:45
All right. So like, you first heard of them in 2019, it's five years later. How
4:52
big's the company?
4:54
Where are you in your startup journey? Great question. So the company was
4:59
founded in 2016.
5:00
So I came in pretty early on. There was a history with the technology that
5:04
evolved. Actually,
5:06
the birth of the technology came out of the payment processing industry, you
5:09
might say.
5:10
And the envengers of the technology basically said, hey, if we can, if we can
5:14
obscure or protect
5:15
any type of credit card data, why can't we protect any form of data? So when we
5:19
talk about data today,
5:21
we mean any form of data that we're projecting. That could be anything from a
5:25
document to a
5:27
sensor value to live streaming video. And actually, what about usernames and
5:32
passwords?
5:33
Anything credentials, because we know that data is going to be breached. We
5:36
know that
5:37
credentials will be stolen. And that's what we come in. Any data created on any
5:42
device in any way.
5:44
In any application, 90% of the applications that are up there today, and we'll
5:49
explain how
5:49
we're able to do that. We started, as I said, 2016. We were primarily an on-
5:55
prem solution
5:56
prior to where we are today. But there was some configuration. When I joined
6:01
the team,
6:02
there was quite a bit of work that we had to do on the product roadmap. Because
6:05
at that time,
6:06
literally took months to deploy up technology. But really, what we've evolved
6:10
to, even on an
6:11
on-prem play, we were still deploying weeks to a matter of days. We now have a
6:18
phenomenal
6:18
engineering team. I tell you what, the world class engineering team that has
6:21
done just a
6:22
spectacular job to bring us to a point where we are in essence self-service,
6:26
where we can
6:27
get deployed in a number of hours with no intervention from our team whatsoever
6:31
, which is very special.
6:32
So the team consists of roughly about 15 engineers located in the Colorado
6:36
Springs area.
6:37
We've got executives, our sales and marketing team is basically focused here in
6:42
the New England
6:42
Boston area. We're under 25 people, but we are growing right now. So we're
6:48
early in our journey
6:49
still. We've got a solid product. How did we get here onto this call today?
6:55
Where did you all begin
6:56
your cloud go-to-market journey? And I think I'm asking a leading question
7:00
because I know a little
7:01
bit of this already. But for everybody who doesn't, can you tell us how you got
7:05
here?
7:06
Sure. I think the story goes back to January of 23, where our team was calling
7:12
on a potential
7:13
prospect, which was a multi-billion dollar leading athletic organization. And
7:21
the team had multiple
7:22
discussions with the chief data security officer at that time. And the way the
7:27
story goes is that
7:29
gentlemen had seen the technology, had asked for a number of meetings quickly
7:33
right after he had
7:34
seen the initial meeting. After about six weeks, I, as the chief operating
7:39
officer, I had gotten
7:40
involved in actually introducing myself to this particular individual. His name
7:45
is Jefferson Dance.
7:46
And Jeff said to me, he said, "David, me and my industry colleagues, we've been
7:50
looking at certain
7:51
problems. And I've never seen a technology that solves the problems that we've
7:55
been looking at
7:56
till I saw your technology." He said, "Our problem is though, is that here at
8:00
this organization,
8:02
and at this particular organization, they said, let's, we operate within the
8:06
cloud, within AWS.
8:08
That makes it easy for us to buy. Right now, for us to manage a one-off
8:13
contract, it's a little
8:13
difficult. Well, anyways, this particular individual, Jeff Dance, that I'm
8:17
talking about,
8:18
ended up consulting with our organization because he was so enamored with our
8:21
technology.
8:22
And Jeff actually left that organization. He is now our chief innovation
8:26
officer. He joined
8:28
our team in June of 23. And at that point in time, we started looking at, okay,
8:33
how can we deploy
8:35
through the cloud marketplace? And Jeff actually worked with our engineering
8:39
team
8:40
to really understand the technology and the applicability in the cloud
8:45
marketplace. And so,
8:46
he drove, I'm going to say the technology roadmap side of things. We then
8:51
brought in our operations
8:52
folks, Jim and Beny with Dan Lemoine, who really got to tell you something. We
8:56
have a lot of MVPs
8:58
on this team. Jeff leading the vision from a technology side, Dan leading the
9:03
operational side,
9:05
really, we put together a plan to say, okay, this is where we need to go. And
9:09
the first thing we did,
9:10
Patrick, is we got executive alignment. We got everybody on the team to
9:14
understand what is the
9:16
value of deploying through the cloud marketplace versus on-prem one by one by
9:20
one. And we actually
9:22
got everybody to lean in and to buy in. And that started at the board level
9:27
from the
9:27
executive level to the entire team. But in a weird way, I say this, we didn't
9:33
know, we didn't know.
9:34
And that's where tackle comes in. What you folks did tackle is that you gave us
9:38
really an understanding to validate what our plan was first or foremost. But
9:44
secondly,
9:45
in joining and working with you on our coaching program that you provided, you
9:50
were able to
9:50
actually provide us with a refined outlook on exactly where we're going. You
9:55
gave us the insights on
9:57
how to get there. Patrick, you worked directly with Dan Lemoine. If I'm not
10:02
mistaken, you guys
10:03
had probably 70 action items after our initial go-to-market strategy for
10:08
executives, for our sales,
10:09
for our operations. So in a way, we didn't know what we didn't know. And
10:13
without your guidance,
10:15
without your expertise, without literally the insights that the tackle team was
10:20
able to give
10:21
us, we wouldn't be here where we are today. You had a product market fit, but
10:26
you needed to adapt
10:27
that fit for the marketplace. And it sounds like you all were able to change
10:30
that around really
10:31
quickly. Obviously, we were able to help you then prioritize the internal
10:35
action items to go after
10:37
next. That's awesome. And working with us at tackle, that helped you validate
10:45
your strategy and your
10:46
assumptions. So what in there were you looking for to really help you
10:53
prioritize cloud go-to-market
10:56
with the cloud providers? Again, I'll go back to the insights that you and your
11:02
team provided us.
11:04
And we were flying blind. We didn't have that expertise in house. Although Jeff
11:11
had actually
11:12
had it on, you know, from an enterprise side of purchasing technologies, Dan
11:17
Lemoine was on a
11:18
team that had leveraged the marketplace as well. We really didn't have it from
11:23
an ISV perspective.
11:24
There were things that we didn't understand. We didn't understand the
11:27
accelerator programs
11:28
that AWS puts on. We didn't understand the requirements that we thought we knew
11:35
, but we didn't know. So
11:36
the value that I'm going to say that tackle has brought us is the expertise,
11:41
the insight,
11:42
but also the technology. I mean, now that we're leveraging the tackle platform
11:46
for the propensity
11:47
to buy, it's giving us the insights and the actual data-driven metrics on
11:52
customers that actually
11:54
have a propensity to buy, which is in essence streamlining our sales process.
11:59
So you got us
12:00
to a certain point where we can actually go live, and now we're leveraging the
12:04
technologies to
12:05
actually accelerate the sales process. We got you to the point to go live. So
12:10
you can actually
12:11
like transact in the marketplace. You can understand which customers that you
12:15
should start to have
12:16
that conversation with, but you also did something else inside of the company,
12:21
which you knew you
12:23
needed to transact in the marketplace, but you really took a deeper look at the
12:29
product
12:30
and how to really make it a product-led marketplace experience. Can you share
12:35
with us
12:35
a little bit about that continuing to build out your product so that it was a
12:42
marketplace first
12:43
experience? You're absolutely correct. And if you recall, one of the things I
12:48
said is that we had a
12:49
toolkit methodology, developers to work with our toolkits deployed to mobile
12:54
applications at that
12:55
time. And as I said, it took days to weeks to sometimes months to deploy,
13:00
depending on the
13:01
organization and this on-prem. We realized that in order for us to be
13:06
successful, we had to have a
13:08
licensing platform that would allow us to scale. That's one of the things that
13:13
the marketplace gave
13:14
us. But we also realized that we had to have a solution that we had to make it
13:18
easy, not only easy to
13:19
buy, but easy to deploy. And our engineers, in a matter of months, were able to
13:26
create a containerized
13:29
solution that can be deployed through the marketplace in a matter of hours. And
13:34
now,
13:34
prior to this, I will say this, we were early on in our journey here in talking
13:40
with the engineers.
13:41
We felt as though we could do this. We could deploy the client, the server side
13:45
, without issue, whatsoever,
13:46
no intervention whatsoever from our team. But our team at that time, the
13:51
methodology would be,
13:52
well, we would then send out a compiled library to our customer and then we
13:56
would actually help
13:57
them deploy it on the client side. And we said, you know something, that's not
14:01
going to work.
14:02
That's not a great customer experience. Like, how can we make this customer
14:05
experience even better?
14:06
Absolutely. And this is where I give our engineers the fullest credit. You know
14:11
, again, led by
14:12
Jeff and a gentleman by name of Joe John Jukay and another gentleman by name of
14:15
Trevor Blackman,
14:17
these guys did an absolutely amazing thing in just a matter of months. We were
14:22
able to create a
14:23
solution that is fully deployable through the marketplace with absolutely no
14:28
intervention from
14:29
us, both on the client side and the server side or APIs server to server that
14:35
is supported by
14:37
all of our documentation, supported by our videos that we provided, we've made
14:42
it easy to deploy.
14:43
And as I said, there's truly no intervention required from our engineers
14:47
whatsoever. We're
14:48
now live in 140 different countries on a global basis. It started with a
14:54
customer saying,
14:56
I really love your solution. My budget is aligned to the cloud. Can we buy this
15:01
through the cloud?
15:02
And you're like, oh, I've got to try and figure out how to make sure I can be
15:07
purchased through
15:07
the cloud because that's where our customer's budget is. Then you go down this
15:11
route of looking
15:12
at this cloud marketplace and you realize, wait a minute, this could actually
15:18
help us also fix this
15:21
other experience that we have that it takes weeks and days to deploy our
15:26
product. Like,
15:27
if we did this, we not only can our customers now use their cloud budgets to
15:33
buy this way,
15:34
but we actually fix our product experience as well. And we decrease the time it
15:39
takes to deploy
15:40
our product. Our customers now have a better experience deploying. They can
15:44
actually start
15:45
using the product sooner. It can start getting their ROI on what the product
15:50
value is sooner.
15:51
And we start actually also driving consumption sooner because the sooner your
15:56
product gets out
15:56
there and used the sooner you start to drive the consumption and you start to
16:02
get those meters going
16:04
in the cloud's environment. You hit on some great points, you know, in addition
16:08
to that too,
16:09
by going to the marketplace, what we realized is we went through an entire
16:14
foundational
16:15
technical review with AWS. So right then and there, along with our fifths 140-3
16:22
validation,
16:23
along with now the industry analysts following us in writing about us, we now
16:28
have market validation
16:30
by being in the AWS marketplace. We are a trusted vendor of those enterprises
16:35
that are already
16:35
committed to spend in the marketplace. They see that we've gone through the
16:40
process that AWS has
16:41
gone to vet our technology, to vet our processes, our documentation that was
16:45
aligned with it.
16:46
So we're validated now in the marketplace. We've simplified the procurement
16:50
process now.
16:51
We don't have any contracts that are going back and forth and redlining and
16:54
whatnot.
16:55
We're leveraging the marketplace itself, leveraging their end user license
16:59
agreement.
17:00
We're certainly offering what we call a private offers as well, but that is
17:03
again,
17:04
a simplified process through the marketplace itself. We've made billing
17:08
extremely easy now.
17:10
We talked about the global reach, but really what it comes down to is we are
17:14
making it easy to deploy,
17:16
easy to buy. Our revenue model, it's a simplified revenue model, it's repeat
17:20
able, it's predictable,
17:21
it's a consumption model, it's actually, it's a pay-as-you-grow in essence. We
17:26
could never have done
17:27
any of this. We could never have achieved any of those key points without being
17:32
in the cloud marketplace.
17:34
Recapping, we've just kind of set the table with product, and that there's no
17:38
shortage of work
17:39
involved in everything you've just talked through. Getting us ready from a
17:42
product market fit,
17:43
getting us involved in the marketplace, getting the right resources aligned,
17:46
shifting how we look
17:48
at providing better customer experiences for our customers. And in the spirit
17:52
of kind of
17:52
unlocking cloud go to market, this whole podcast, we're really looking at
17:56
through the lens of
17:57
tackle's maturity model. And so, quick overview for those listing that might
18:02
not have heard,
18:02
we've got a maturity model where we look at customers through various phases of
18:07
growth
18:07
in their cloud go-to-market journey. And this journey is kind of like rungs on
18:11
a ladder where
18:12
the very base, you've got to have a sure footing where we establish our
18:16
foundation,
18:16
and we climb the ladder and go all the way to scaling adoption. And if I look
18:20
at
18:21
eclipses in this journey, right now, I think you're really definitely in the
18:25
establishing
18:26
foundation phase. You've built out that product alignment fit, but I'll caveat
18:30
that with, you look
18:31
a lot further than you are, because you've got some great strategies that you
18:36
've implemented
18:37
internally with an alignment specifically. And I'd like to dive in now a little
18:42
bit more on the
18:42
people side of things with you and talk about when you looked at this problem,
18:48
and you all
18:49
looked at the opportunity in front of you for marketplace, how did you think
18:52
about aligning
18:54
the rest of ELT, right? You get it, you came in CEO, you had great people
18:58
around you, gave you
18:59
great advice. But how did you get everybody else behind us? And within that
19:03
experience,
19:04
like who were some of those people and key players on the team that helped
19:07
build that out?
19:08
As I said, we have a phenomenal team. I'm going to call it MVPs here that
19:14
should go to
19:15
quite a few people here. But as I said, I had mentioned Jeff dance before with
19:20
an initial vision
19:21
and then driving the product roadmap. It did make mention of Dan Lamoy, and I
19:25
tell you what,
19:26
Dan's a superstar. You know, you've worked with him directly Patrick on the
19:29
coaching and strategy
19:30
on a weekly basis. And really, he's a KPI metric driven guy. He's also kept
19:37
everybody aligned.
19:39
The amount of research he did before we even met the you guys and the folks at
19:44
Tackle,
19:44
you know, was was astronomical here. And he put us in a great position. But
19:49
what Dan has done,
19:50
he drove us to really understand what the vision could be with Dan's input on
19:56
all of his research,
19:58
Jeff, myself, Larry Murray, our other chief revenue officer, we put together a
20:03
business plan,
20:04
we presented it to the board and the board understood it. They understood the
20:09
value. What we did is we
20:10
talked about again, some of the things that we talked about earlier, we if we
20:14
looked in the rear
20:15
of your mirror and said, here we had this great technology, we're not
20:19
abandoning the technology.
20:20
We're just looking at what's the best way to deploy it. What's the best way to
20:24
consume it.
20:25
Let's create a licensing platform that allows for infinite scalability. Let's
20:30
be able to deploy
20:31
in a way that takes hours that is self-sufficient, self-service. And we
20:36
actually put that in the plan.
20:38
And our board of directors had full buy-in on that. One of the things that we
20:43
did afterwards,
20:43
once we got buy-in, we actually went to all the team members. I needed the team
20:47
members,
20:48
the engineering team, our marketing team, everybody to understand where we're
20:52
going.
20:52
And I couldn't be more proud of how we got to where we are today. And it's been
20:58
a journey.
20:59
It's been a learning journey. And part of the value that tackle has brought us
21:03
is identify the
21:04
areas that really the gaps that we needed. One of the true gaps that we
21:08
understood that we needed
21:10
from a people perspective is that we needed a cloud alliance director. We need
21:14
somebody to come in
21:15
and actually not only lead the sales motion within the marketplace, but
21:20
actually create the
21:21
sales motion within the marketplace. One of the most strategic hires that we
21:25
made was the first
21:26
week of April of this year, Taylor Brooks. Taylor is a certified cloud alliance
21:31
director. She comes
21:33
from the Caddy Shack group. She's worked with awesome partners. She's opened
21:38
our eyes to what
21:39
is required to really get into the ISBA, the accelerator programs. She opened
21:45
our eyes to
21:46
understanding how we get to the worldwide service organizations within AWS to
21:51
open the doors to
21:53
the open doors to other partners. She really is defining that sales motion. And
21:58
Patrick,
21:59
you may recall you were part of that recruitment process with us. You and your
22:02
team provided us
22:04
with, I'm going to say certain leads and certain through your network, that's
22:08
how we were able to
22:09
find Taylor and you assisted us on the, I'm going to say on the interview
22:13
process to ensure that we
22:15
had the right candidate. And I'll tell you right now, we've learned more from
22:19
Taylor in the last
22:19
two months than we did in the last eight months combined on this particular
22:23
journey when it comes
22:24
to the sales motion. So when I look at the people, you know, we, as I said, we
22:29
've got a lot of MVPs
22:30
here. Jeff was driving the engineering, the tech roadmap, Dan was driving the
22:35
operational side
22:36
of things. Taylor, along with Larry and the sales team are driving the sales
22:40
motion, the cost cell
22:42
sales motion in the coal bill, the coal brand within the partner network.
22:46
I always tell people like, yes, you can do this. Like you can figure all this
22:54
out and you can
22:55
build your cloud, go to market and you can operationalize it and all these
22:59
things. You can do this
23:00
or we can do it faster together. So I love that you guys are taking that
23:07
philosophy of
23:08
there are experts out there in the industry who can help us do this faster and
23:15
you hiring Taylor,
23:16
hiring tackle to help you learn faster so that you can get to market faster. It
23:24
's such a great
23:25
like bus practice. When you hire Taylor and she's kind of opening your eyes to
23:30
here's all the things
23:31
that we have to go do. And now that you have tackles platform, what are the
23:37
next steps you're
23:38
taking to really start to operationalize your strategy inside of Salesforce?
23:44
If we talk about Salesforce remote, that was another strategic move for us to
23:49
adopt Salesforce
23:50
as our CRM. But we also realized again, going back to working with you folks
23:56
and with Taylor
23:57
understanding things that we didn't understand. I'm going to say AWS had
24:02
certain requirements for
24:03
their ISVA programs. And that's the independent service vendor accelerator
24:07
programs. And in order
24:09
for us to be assigned a PDM, we needed Salesforce. But we had a different CRM.
24:14
I don't have to
24:14
name who they were, but that wasn't part of what the lines properly, not only
24:19
with the ACE portal,
24:20
but also with the tackle dashboard as well. So bringing Salesforce and adopting
24:25
Salesforce
24:26
integrating with the tackle dashboard with the propensity by platform combined
24:33
with the insights
24:34
that we get from the ACE and call it the ACE portal truly gives us the benefit
24:39
of accelerating
24:40
our sales process now and understanding the insights of the customers buying
24:45
the buying habits and
24:46
their propensity to buy, which again, I'll go back is accelerating our yield to
24:51
productivity.
24:52
You talked about a lot of cool things so far. I wanted to unpack a little bit
24:57
more on
24:58
this foundation that you've built with. Yes, we did product fit. Then we had
25:03
executive alignment.
25:04
Something cool, I think that you skimmed over which everybody should listen to,
25:08
is that you went and spent time one on one with all the employees. I know that
25:12
's not scalable
25:13
at huge companies, but like getting everybody on board with the pillars of this
25:17
venture and
25:18
this go to market strategy was nothing to skim over. So like, who does to you
25:22
for doing that?
25:23
But that was an important phase of getting that alignment, not only from the
25:28
executive team,
25:29
but from individuals. And then you just talked about Salesforce. We've got
25:34
people in place.
25:36
We've got alignment across product, but now we need to look at how do we
25:39
implement the right tools to
25:40
do so bringing in a different tool. Obviously, that's not an easy thing to do.
25:45
It's a transformational
25:47
change. So I think you're really looking at this as a business transformation,
25:52
which is something
25:53
that a lot of companies aren't looking at it that way. So how did you come to
25:56
the realization that
25:58
the company is going to need to change what we're doing from a tooling
26:01
perspective. And we're going
26:03
to need to leverage some new things in order to grow scale. Like, what was the
26:07
realization for
26:07
you? Was it just simply that, hey, tackle and AWS have come in and said, hey,
26:12
this is kind of
26:12
the way forward? Was there anything particular in any of these tool sets, like
26:17
maybe prospect or
26:18
something else that we're motivational to say, ah, this is something we should
26:22
probably get into
26:23
future proof or whatever customer feedback. Once we got that initial feedback
26:28
from Jefferson,
26:30
we then started talking to other clients. And when they said the same thing, we
26:35
have another,
26:36
what I'm going to call on prem client that has said, yes, this would work for
26:39
us. In fact,
26:40
through this journey, we did what we call a soft launch in the last call last
26:45
month as we
26:46
really truly became live in the marketplace with our certain customers that
26:50
know us know as well.
26:52
And our initial soft launch was really to get feedback on the actual experience
26:56
, which worked
26:57
out tremendous on preparing ourselves for our true goal live in the marketplace
27:02
. But listening to
27:04
our customers was was extremely important. But I also listened to the
27:08
marketplace as well. And we
27:09
did some research. There's an organization that many people know. It's one of
27:13
your customers,
27:14
Wizz. And I try to say that we're trying to follow the Wizz playbook. Wizz is
27:19
the fastest growing
27:20
organization to 100 million in revenue. And you guys were part of that market
27:24
strategy.
27:25
That's when we said, how do we get to tackle IO? That's when we had our initial
27:29
, our initial
27:30
meetings right now. And again, Patrick, you and your team validated our
27:35
approach after you took a
27:36
look at our technology. From our perspective, or from from an executive
27:40
perspective, it was talking
27:41
to our customers doing some industry research, understanding, I'm going to call
27:46
it the growing
27:46
market, you know, the growing transactions in the marketplace. I was truly
27:51
unaware of how big the
27:53
marketplace was in terms of services and technologies being deployed to to
27:58
enterprises. And then
27:59
understanding the value that we kind of went through that not only that we can
28:03
offer our company,
28:06
but this better together story that we've created for the AWS wraps themselves.
28:12
And because it's
28:13
driving consumption in the marketplace, it's driving consumption for the
28:17
enterprises that
28:18
have committed spends. And the reality is because we're in enablement
28:22
technology, we get too deep
28:23
into our tech, but we're at the application layer. We're an easy add on to any
28:29
web application,
28:30
or any mobile application in the marketplace. You know, the analogy somebody
28:35
had given me
28:36
early on, they said, well, you know, the AWS reps and the reps that are out
28:40
there servicing
28:41
their enterprises, they're trying to sell them an ice cream sundae. But once
28:44
they sell them the
28:45
ice cream sundae, you guys are the cherry on top of the hot fudge and the
28:49
sprinkles that go on.
28:51
You're an easy add on for any application that is requiring data security. Most
28:57
applications
28:58
require data security. So we're looking to make it easy to buy. And then the
29:02
last pillar here
29:03
is the industry analysts. We started talking to the industry analysts out there
29:08
. One in particular
29:09
organization called HFS research, when they really dove in and looked at our go
29:14
to market strategy.
29:15
Early on, they said this will make a difference. In fact, I will tell you, I'm
29:20
very proud to announce
29:22
that just this past Friday, we was selected and highlighted by HFS research as
29:28
a hot new vendor.
29:29
This was a five month study done by Joel Martin and his team at HFS research,
29:35
looking at our technology, going out of the covers, talking to our customers.
29:39
And this
29:40
report just came out. And in this report, he writes, "Eclipses has game
29:45
changing technology.
29:46
We don't have the market brand of the other big boys yet, but we have something
29:51
that really
29:52
nobody else has when it comes to protecting data. And by deploying it through
29:57
the marketplace,
29:59
we've now got an entire TAM that we never had before that allows us to
30:04
implement quickly,
30:05
easily. And let's call it what it is. I've talked to another vendors. We're all
30:09
in this together.
30:10
I mean, this competition, but what are we trying to do? We're trying to protect
30:15
the integrity of
30:16
organizations. We're trying to protect data. Some people are just doing it in a
30:19
different way.
30:20
But we are so complimentary, not only to applications that are out there, as I
30:26
mentioned,
30:26
but also to other cyber technologies that we're already talking to, because we
30:31
are the last mile
30:32
for them as they help their customers protect their data as well."
30:36
You said it, right? So you've got this whole new TAM, a bigger TAM than you
30:41
originally thought
30:42
you had. So how are you getting to know your TAM and how are you starting to
30:48
use the tools you
30:51
have at TACL to really help you understand that TAM and figure out which
30:58
customers you're going to
30:59
go start to approach with your joint messaging of Eclipsis and AWS through the
31:05
marketplace?
31:06
Well, I mean, that's where the TACL prospects platform comes in for us. I mean,
31:12
that truly
31:12
streamlines our sales motion. Being able to understand, providing a list of
31:18
enterprises that
31:20
we're going after and understand what they're buying propensities are. I mean,
31:23
this is data-driven
31:25
optimization for us. Let's call it what it is. Bottom line, you got it by
31:28
leveraging the TACL
31:30
platform, we are now getting high value leads. And this gives us a focus on our
31:34
entire sales
31:35
motion. This gives us a deeper insight with a more effective way to get to that
31:40
decision-making
31:41
in that sale. Without that, we'd still be flying wide. And that kind of starts
31:45
to give you the
31:46
next momentum around creating coastal opportunities and starting to engage with
31:53
AWS.
31:54
Correct. I mean, because that is aligned into the ACE portal itself. This is
31:59
where our
31:59
coastal motion comes in with Taylor Brooks, who's really led this initiative
32:04
right now,
32:04
in bringing us in into alignment into that ACE portal. It's truly all coming
32:09
together for us.
32:11
And giving you an opportunity to start to build your brand inside of AWS. You
32:15
said earlier,
32:16
by being in the marketplace, it gives you market validation because you're a
32:22
startup. People don't
32:22
know who you are. But the fact that you are in AWS's marketplace, there's brand
32:27
validation by aligning
32:29
your brand with AWS's brand. Now customers have more confidence to try this
32:34
product that they've
32:35
never heard of because, well, it's certified to be in AWS's marketplace. It's
32:40
got to be a good
32:42
quality product. And then you've got to go tell your story to AWS so that when
32:47
their customers go
32:49
to their AWS rep and they're like, "Hey, we're thinking about this product.
32:53
What can you tell us?"
32:54
You need to start to get those AWS sellers educated. So using CoSAL as a way to
33:01
also start to build
33:02
your brand inside of AWS so people understand who you are and what you do.
33:06
Tae's doing a great job at that right now today. Using that platform to help go
33:12
educate folks.
33:13
And the last we talked to you all were at various events. And I think you're
33:17
going to be up that's
33:18
coming up. Taylor, we call her Tae. We've learned more from her in her
33:22
experience from the CoSAL
33:25
understanding than we had in months before. And her experience that she brings
33:30
forward in leading
33:32
this effort has just been exponential. She is creating that as I'm going to
33:37
call it her and
33:38
you talked about it. What's the benefit to the AWS rep? That's our better
33:42
together story.
33:43
Yeah, you got to sell to the cloud before you can sell with and sell through.
33:47
Listen, we're one of thousands of vendors. Again, how do we cut through noise?
33:52
What we want to be
33:54
able to do is show them what the advantages are that we bring to their
33:57
customers. How do we make
33:58
their life easier? How do we actually help them? I'm going to say in their
34:02
endeavors and help
34:03
create that better together story with them. And Taylor's been fantastic in
34:09
working through that
34:10
with us. And all of this investment that you've made in establishing the solid
34:16
foundation in doing
34:18
all this research around proving out that this is a strong go-to-market
34:24
strategy for you.
34:25
It's also played in your favor in the investment community. I don't know if you
34:30
can share or to
34:31
what level you want to share, but this has also been a game changer as a
34:36
startup in the investment
34:38
community and how they look at you. It really is a game changer in how the
34:43
investment community
34:43
views us. When we talk about the investment community, we've raised a
34:47
significant amount of dollars
34:49
to date, but all from high network individuals. We haven't gone the
34:53
institutional private
34:54
investor route just yet, but we did speak with some folks early on. We just
34:58
didn't fit their
34:59
criteria on who we were, what we were doing. Fast forward to where we are today
35:04
. We're now active
35:07
in active discussions with some institutional investors. And the primary reason
35:11
is because
35:12
they've highlighted our strategic move to the cloud as I'm going to keep using
35:17
the term game
35:18
changer. They see the value and the scalability that we've created by moving to
35:26
AWS to the AWS
35:27
marketplace and to deploy through the marketplace itself. It's not just that
35:32
you invested in getting
35:33
listed and that you're in the call marketplaces and you have this cloud play.
35:37
You've actually
35:39
productized being in the market. The institutional investors have seen and they
35:46
pointed it out,
35:47
they see that we're aligning ourselves with experts like you guys. They
35:51
understand, you know,
35:52
through the coaching program that we have, they understand that we are getting
35:56
this expert advice
35:57
from you folks that we're getting the tailored strategies, strategies that are
36:01
proven. They've
36:02
worked for companies like Wiz and your other clients. They see that. And they
36:06
also understand
36:06
that this strategy is going to optimize our sales process. And so this
36:10
highlight us being in the
36:11
marketplace, it's alignment with experts like tackle that have the experience
36:17
in working with
36:18
other companies to really burst them out has really played in our favor as we
36:23
tell our story to these
36:24
investors. And it's cool for us to hear these kinds of things. And I know we
36:29
got a preview of
36:30
this when we were chatting with you around having this podcast. When you say
36:33
that and you talk about
36:35
it, it makes me excited for all the other ISPs that are out there trying to
36:39
start up in their
36:40
category. And they're looking at where do I go from an investment perspective?
36:44
And what's the
36:45
right method for me? And no matter which you decide, you're going to get more
36:49
attention. If
36:50
you put the right people in the right positions, you look at this from a true
36:55
channel, a true go-to
36:58
market investment. And you surround yourself with others in a product that are
37:03
going to really be
37:04
driven by on and through that cloud. So kudos to you. It definitely makes me
37:08
excited to hear it.
37:09
Speaking of other ISVs and those that are just getting started, we've talked a
37:15
lot about a
37:16
bunch of different topics from the product fit to the executive alignment to
37:20
cross functional
37:20
teams to a little bit of your technology and sales force. But holistically, if
37:26
you could
37:27
sit down with a CEO of another young startup and give them some lessons learned
37:33
on
37:34
what would the few two or three or four things be that you would say are like,
37:39
this is what I
37:39
would convey to them. As I look back in my career, even in my previous
37:43
leadership roles
37:45
at other organizations, I've always taken the position that you need to
37:49
surround yourself with
37:50
good people to be successful. And I do feel confident that this company is on a
37:55
tremendous
37:56
journey and we will be on a rocket ship very soon. And it's not going to be
38:00
because of me,
38:01
it's going to be because of our team. And so the advice I would give to any
38:07
other CEO is,
38:08
first and foremost, you need team alignment. We need to make sure that
38:12
everybody is all in.
38:13
We need to bring in people that have experience and expertise that you don't
38:19
have. And, you know,
38:21
I will say humbly, I was completely unaware of the true value of being in the
38:28
marketplace was
38:30
in January of 2023. That was a learning experience for me, but I learned from
38:35
people
38:35
that we brought in so I can get their feedback, understand their feedback,
38:40
process it together.
38:41
I mean, this was a true team event and putting together a strategic business
38:46
plan. We had a
38:48
completely separate plan on this cloud go to market strategy. And we presented
38:53
this to the
38:53
board. We made sure it was easy to understand. We just really want to put it
38:57
out and plan words.
38:59
This is where we were. These are the issues. These were the obstacles that we
39:04
had to overcome.
39:05
And with each one, we kind of drew a line to say, this is what's going to bring
39:10
us. By going to
39:11
the cloud marketplace, this is how we're going to address that particular
39:15
obstacle. And by just
39:18
creating a picture in that business plan, that's easy to understand. That's
39:22
where we got the alignment
39:23
right away. Again, taking that same approach with the team members, because our
39:28
team members,
39:29
a lot of these guys were in a lot longer than me. And they want to see growth
39:32
as well. And having
39:35
buy in on this new vision, this new strategy was so important. One of my
39:40
advisory board members,
39:41
who is the chief business officer for a very large cyber firm said, your team
39:47
in six months
39:48
did well, took us 18 months. So we know that we moved at the speed of light.
39:54
And that's because
39:54
we had everybody all in. Guys on our engineering team were taking time during
39:59
their holiday breaks,
40:00
weekends, you know, and I've got a young engineering team. I know that these
40:04
people have young,
40:05
really young kids. I don't want them to miss their little league games and
40:07
their plays and whatnot.
40:09
And then hopefully they never did, but they got done what they needed to get
40:13
done. And they did
40:14
it in a timely fashion because they all understood where we were going. My job,
40:19
honestly, as a leader
40:20
is, I need to drive the bus. I just want to make sure everybody's on the bus.
40:24
Well, when you're excited about what you're doing, giving your time, it's so
40:30
easy. Like,
40:31
you just do it because you're like, I want to see the outcome of this. And you
40:36
don't even actually
40:36
think about how much time it's taking you because you're so excited and you're
40:41
so passionate about
40:43
what you're creating and the outcome that that's going to drive. So it sounds
40:48
like you have a really
40:49
great team. We do, Eric, thank you. And again, we wouldn't be here without them
40:54
. This is a true
40:56
team play. Well, thank you so much for your time today. I feel like it's so
41:00
important for our audience
41:04
to hear stories from every type of company out there trying to build cloud, go
41:10
to market strategies
41:12
and partnerships and having you guys more of an early stage startup share your
41:18
story. And the benefit
41:20
that you have of being an early stage startup of being able to create your
41:25
product to really be
41:26
productized inside of the cloud marketplaces and how that is accelerating your
41:33
journey. I feel like
41:35
that's inspiring and motivating for our more established companies that are in
41:40
this huge
41:41
transformation mode of like, I know I need to transform my product. This is
41:46
going to take a while,
41:47
but now hearing stories like yours gives them validation and hope and
41:52
motivation to like go do
41:54
it. You know, when we look at the marketplace, we are, you know, application
41:58
driven, as I said,
41:59
in terms of what we're covering mobile applications and web applications and
42:03
APIs.
42:04
We feel so strongly that we have an applicable solution for 90% of the data tr
42:10
ays actions that
42:11
are happening in the cloud today. And so we believe that without this move,
42:17
without the expert experience
42:19
and assistance from tackle that we wouldn't be where we are today at this
42:23
moment in time.
42:24
But the reality is by aligning ourselves with experts like you, we are truly in
42:29
a position where
42:30
we can increase our success in the marketplace. Well, thanks for joining us
42:33
today, David. This
42:35
was super exciting for us to hear, not only for those I have speechless thing
42:38
who are in earlier
42:39
stages, but also as Aaron mentioned, those that are established and looking to
42:43
pivot their products.
42:44
So thank you for sharing your stories. I know it was a huge block of your time
42:49
that we've taken
42:50
up over the last week or two, but I sincerely appreciate you joining us on this
42:54
episode.
42:55
Patrick, Aaron, I just want to say thank you not only to you personally, but I
43:00
want to thank
43:00
the tackle team as well. I appreciate the support. I appreciate the insights.
43:06
We look forward to a
43:07
long business relationship with you folks. Thank you very much for this time
43:10
and thank you for
43:11
your consideration. So pull up a chair, grab a notebook and join us as we share
43:16
the essential
43:16
stages of the maturity model to start, optimize and grow your company's revenue
43:22
using the cloud.
43:23
For more resources on executing your cloud go to market strategy, you can visit
43:27
our website at
43:28
tackle.io.