Patrick Riley & Erin Figer 43 min

The GTM Strategy that Skyrocketed Eclypses’s Cloud Revenue featuring David Gomes


"Using the Tackle platform, we're now attracting high-quality leads, which helps us streamline our entire sales process. This tool provides us with better insights and a more efficient way to reach decision-makers and close deals. Without it, we'd still be working without clear direction."- David Gomes, Chief Executive Officer at Eclypses In this episode of Unlock Cloud Go-To-Market, hosts Erin Figer and Patrick Riley are joined by Eclypses’ Chief Executive Officer, David Gomes, to share the company’s incredible journey and the game-changing Cloud go-to-market strategy that closed many deals. David shares how strategic partnerships, like the one with Tackle, has propelled their growth and drawn significant attention from institutional investors. He also shares insights on building strong foundations, aligning teams, and creating impactful business plans—all pivotal to Eclipses' success in the AWS marketplace. In this episode, you’ll learn: How to enhance your Cloud go-to-market strategy by utilizing the Maturity Model to grow revenue through the Cloud The impact of aligning your business with Cloud Marketplaces like AWS, including Market validation and customer confidence The importance of team alignment and seasoned hires in accelerating sales processes and optimizing business strategies Resources: Connect with David on LinkedIn: https://www.linkedin.com/in/david-gomes-5ab0667 Connect with Patrick on LinkedIn: https://www.linkedin.com/in/patrickmriley/ Connect with Erin on LinkedIn: https://www.linkedin.com/in/erinfiger/ Learn more about Tackle: https://tackle.io Timestamps: 05:43 Advanced technology deployment in record time 07:06 Team discussed technology with security officer Jefferson Dance 12:45 Toolkit methodology streamlined app deployment, scaling success 14:52 Customer's Cloud budget drives product improvement 17:34 Preparing for product launch and Market growth 21:00 Tackle hired Cloud Alliance Director for strategic growth 23:45 Salesforce adoption accelerates sales process and productivity 32:11 Build brand validation by being in AWS 36:25 Exciting investment prospects for ISVs 37:40 Success comes from good team alignment 40:57 Early stage startup shares inspiring Cloud journey



0:00

By leveraging the tackle platform, we are now getting high value leads.

0:05

And this gives us a focus on our entire sales motion.

0:07

This gives us a deeper insight with a more effective way to get to that

0:12

decision-making

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and that sale. Without that, we'd still be fine-wind.

0:15

Welcome to Unlock Cloud GoToMarket, the series where hosts Aaron Figer and

0:23

Patrick Riley share

0:24

the essential stages of the Cloud GTM maturity model to start, optimize, and

0:30

grow your company's

0:31

revenue through the cloud. They've helped countless ISVs tackle the ins and

0:35

outs of their Cloud GTM

0:37

motion. And in each episode, they're sharing those success stories from the

0:41

people who have

0:41

put them into place. Because ultimately, this way of thinking is the future.

0:47

And the future is now.

0:51

Hey everybody, in this week's Unlock Cloud GoToMarket, I'm joined by my friend

0:54

David Gomes, CEO of

0:56

Eclipse's, where he talks to us about how his investments in Cloud GoToMarket

1:01

are prompting

1:02

investing from the investment community, lots of investments there. So stay

1:06

tuned to hear how

1:07

he unlocks Cloud GoToMarket. David, how are you? I'm doing great today, Patrick

1:12

. Doing great.

1:13

Thank you for having me here today. Awesome to have you and thank you very much

1:17

for making the

1:17

time to do this. I know you've got a cool story to tell, and so we're going to

1:20

unpack a little bit

1:21

about that. But before we do, can you give us just an introduction of who you

1:25

are and where you came

1:26

from for the audience? Thank you for having me here. I'm really excited to be

1:30

with both you and

1:30

Aaron today to talk about our journey to the Cloud here. And really, the impact

1:35

that tackle has made

1:36

and helping us get to where we are today. But listen, my background last 25

1:40

years is I've been

1:41

an entrepreneur. I've had the experience of starting a number of organizations

1:46

prior to coming to

1:47

Eclifsis, and I brought a couple of organizations to an exit, mostly in the

1:51

technology marketing

1:53

edtech arena prior to that. But in 2019, I actually discovered Eclifsis. I was

1:58

going on it in an

2:00

investor presentation back in downtown Boston. And I always recall when I was

2:05

there and they were

2:06

going through their solution, I was, I kind of said, "Geez, I know they have

2:09

something, but I really

2:10

didn't understand what they have." And I don't necessarily position myself as a

2:13

very technical

2:14

person. But after talking with the inventor of the technology and the CEO of

2:19

the company at the time,

2:20

I was so intrigued with what they had that I decided to ask a favor. And the

2:24

favor was,

2:25

could I take that inventor of the secure MTE technology, a gentleman by name of

2:30

David Schoenberger,

2:31

and bring him into Boston with me so that I could actually introduce him to

2:35

people within my network,

2:37

people who I know like and trust that have a lot, I'm going to say far more

2:41

technical,

2:42

deeper technical understanding of technology than I did. And this was back in

2:46

early 2019,

2:48

and the hell came back with the same feedback, which was, "Holy cow, we've

2:52

never seen anything

2:52

like this. This is very different." But it was a bit immature at that time. And

2:57

there really was no

2:59

pure go-to-market. So after doing some due diligence for a number of months, I

3:03

actually decided to

3:04

join the team, not only as an investor, but also as an executive. And so at

3:09

that time, I joined as

3:10

the chief operating officer in 2019, where we are today, I actually was

3:14

appointed as the CEO

3:16

in November of this past year. And really, my job right now is to guide us to

3:20

this

3:20

cloud-go-to-market strategy, which is why we're here today.

3:23

That's such a great story. Can you tell us a little bit about eclipses? Like,

3:28

what is this

3:29

technology? When you talk about cyber technology, there's so many organizations

3:35

out there, so many

3:35

technologies and solutions. So I guess the question is, how do we cut through

3:39

the noise, right? With

3:40

eclipses, the way we cut through the noise is we say, we're primarily focused

3:45

on one thing and one

3:46

thing only, and that is protecting data. And so for any business leader, any

3:52

CISO, anybody that

3:54

who needs to manage risk within their organization, in a sense, optimize reward

3:58

and stay ahead of

3:59

the competition, eclipses has a technology that is FIPS 140-3 validated that

4:06

will mitigate any

4:08

material impact in the event of a breach. So now, what do I mean by that? What

4:13

I mean is that we

4:14

don't keep the bad guys out. We actually take the stance that bad guys are

4:18

probably going to get

4:20

into the network. They're going to find a way where there's a will, there's a

4:22

way. That's right.

4:24

But we have a technology that when they get in, they will get absolutely

4:29

nothing of value. And

4:30

that's really our position. Somebody gave me an analogy the other day is, the

4:34

bank robber's going

4:36

to a bank and they still have bag full of money, but there's a bomb die in that

4:39

bag. The bomb

4:40

die goes off. That money is useless. That's who we are. We're the die bomb in

4:44

that bag.

4:45

All right. So like, you first heard of them in 2019, it's five years later. How

4:52

big's the company?

4:54

Where are you in your startup journey? Great question. So the company was

4:59

founded in 2016.

5:00

So I came in pretty early on. There was a history with the technology that

5:04

evolved. Actually,

5:06

the birth of the technology came out of the payment processing industry, you

5:09

might say.

5:10

And the envengers of the technology basically said, hey, if we can, if we can

5:14

obscure or protect

5:15

any type of credit card data, why can't we protect any form of data? So when we

5:19

talk about data today,

5:21

we mean any form of data that we're projecting. That could be anything from a

5:25

document to a

5:27

sensor value to live streaming video. And actually, what about usernames and

5:32

passwords?

5:33

Anything credentials, because we know that data is going to be breached. We

5:36

know that

5:37

credentials will be stolen. And that's what we come in. Any data created on any

5:42

device in any way.

5:44

In any application, 90% of the applications that are up there today, and we'll

5:49

explain how

5:49

we're able to do that. We started, as I said, 2016. We were primarily an on-

5:55

prem solution

5:56

prior to where we are today. But there was some configuration. When I joined

6:01

the team,

6:02

there was quite a bit of work that we had to do on the product roadmap. Because

6:05

at that time,

6:06

literally took months to deploy up technology. But really, what we've evolved

6:10

to, even on an

6:11

on-prem play, we were still deploying weeks to a matter of days. We now have a

6:18

phenomenal

6:18

engineering team. I tell you what, the world class engineering team that has

6:21

done just a

6:22

spectacular job to bring us to a point where we are in essence self-service,

6:26

where we can

6:27

get deployed in a number of hours with no intervention from our team whatsoever

6:31

, which is very special.

6:32

So the team consists of roughly about 15 engineers located in the Colorado

6:36

Springs area.

6:37

We've got executives, our sales and marketing team is basically focused here in

6:42

the New England

6:42

Boston area. We're under 25 people, but we are growing right now. So we're

6:48

early in our journey

6:49

still. We've got a solid product. How did we get here onto this call today?

6:55

Where did you all begin

6:56

your cloud go-to-market journey? And I think I'm asking a leading question

7:00

because I know a little

7:01

bit of this already. But for everybody who doesn't, can you tell us how you got

7:05

here?

7:06

Sure. I think the story goes back to January of 23, where our team was calling

7:12

on a potential

7:13

prospect, which was a multi-billion dollar leading athletic organization. And

7:21

the team had multiple

7:22

discussions with the chief data security officer at that time. And the way the

7:27

story goes is that

7:29

gentlemen had seen the technology, had asked for a number of meetings quickly

7:33

right after he had

7:34

seen the initial meeting. After about six weeks, I, as the chief operating

7:39

officer, I had gotten

7:40

involved in actually introducing myself to this particular individual. His name

7:45

is Jefferson Dance.

7:46

And Jeff said to me, he said, "David, me and my industry colleagues, we've been

7:50

looking at certain

7:51

problems. And I've never seen a technology that solves the problems that we've

7:55

been looking at

7:56

till I saw your technology." He said, "Our problem is though, is that here at

8:00

this organization,

8:02

and at this particular organization, they said, let's, we operate within the

8:06

cloud, within AWS.

8:08

That makes it easy for us to buy. Right now, for us to manage a one-off

8:13

contract, it's a little

8:13

difficult. Well, anyways, this particular individual, Jeff Dance, that I'm

8:17

talking about,

8:18

ended up consulting with our organization because he was so enamored with our

8:21

technology.

8:22

And Jeff actually left that organization. He is now our chief innovation

8:26

officer. He joined

8:28

our team in June of 23. And at that point in time, we started looking at, okay,

8:33

how can we deploy

8:35

through the cloud marketplace? And Jeff actually worked with our engineering

8:39

team

8:40

to really understand the technology and the applicability in the cloud

8:45

marketplace. And so,

8:46

he drove, I'm going to say the technology roadmap side of things. We then

8:51

brought in our operations

8:52

folks, Jim and Beny with Dan Lemoine, who really got to tell you something. We

8:56

have a lot of MVPs

8:58

on this team. Jeff leading the vision from a technology side, Dan leading the

9:03

operational side,

9:05

really, we put together a plan to say, okay, this is where we need to go. And

9:09

the first thing we did,

9:10

Patrick, is we got executive alignment. We got everybody on the team to

9:14

understand what is the

9:16

value of deploying through the cloud marketplace versus on-prem one by one by

9:20

one. And we actually

9:22

got everybody to lean in and to buy in. And that started at the board level

9:27

from the

9:27

executive level to the entire team. But in a weird way, I say this, we didn't

9:33

know, we didn't know.

9:34

And that's where tackle comes in. What you folks did tackle is that you gave us

9:38

really an understanding to validate what our plan was first or foremost. But

9:44

secondly,

9:45

in joining and working with you on our coaching program that you provided, you

9:50

were able to

9:50

actually provide us with a refined outlook on exactly where we're going. You

9:55

gave us the insights on

9:57

how to get there. Patrick, you worked directly with Dan Lemoine. If I'm not

10:02

mistaken, you guys

10:03

had probably 70 action items after our initial go-to-market strategy for

10:08

executives, for our sales,

10:09

for our operations. So in a way, we didn't know what we didn't know. And

10:13

without your guidance,

10:15

without your expertise, without literally the insights that the tackle team was

10:20

able to give

10:21

us, we wouldn't be here where we are today. You had a product market fit, but

10:26

you needed to adapt

10:27

that fit for the marketplace. And it sounds like you all were able to change

10:30

that around really

10:31

quickly. Obviously, we were able to help you then prioritize the internal

10:35

action items to go after

10:37

next. That's awesome. And working with us at tackle, that helped you validate

10:45

your strategy and your

10:46

assumptions. So what in there were you looking for to really help you

10:53

prioritize cloud go-to-market

10:56

with the cloud providers? Again, I'll go back to the insights that you and your

11:02

team provided us.

11:04

And we were flying blind. We didn't have that expertise in house. Although Jeff

11:11

had actually

11:12

had it on, you know, from an enterprise side of purchasing technologies, Dan

11:17

Lemoine was on a

11:18

team that had leveraged the marketplace as well. We really didn't have it from

11:23

an ISV perspective.

11:24

There were things that we didn't understand. We didn't understand the

11:27

accelerator programs

11:28

that AWS puts on. We didn't understand the requirements that we thought we knew

11:35

, but we didn't know. So

11:36

the value that I'm going to say that tackle has brought us is the expertise,

11:41

the insight,

11:42

but also the technology. I mean, now that we're leveraging the tackle platform

11:46

for the propensity

11:47

to buy, it's giving us the insights and the actual data-driven metrics on

11:52

customers that actually

11:54

have a propensity to buy, which is in essence streamlining our sales process.

11:59

So you got us

12:00

to a certain point where we can actually go live, and now we're leveraging the

12:04

technologies to

12:05

actually accelerate the sales process. We got you to the point to go live. So

12:10

you can actually

12:11

like transact in the marketplace. You can understand which customers that you

12:15

should start to have

12:16

that conversation with, but you also did something else inside of the company,

12:21

which you knew you

12:23

needed to transact in the marketplace, but you really took a deeper look at the

12:29

product

12:30

and how to really make it a product-led marketplace experience. Can you share

12:35

with us

12:35

a little bit about that continuing to build out your product so that it was a

12:42

marketplace first

12:43

experience? You're absolutely correct. And if you recall, one of the things I

12:48

said is that we had a

12:49

toolkit methodology, developers to work with our toolkits deployed to mobile

12:54

applications at that

12:55

time. And as I said, it took days to weeks to sometimes months to deploy,

13:00

depending on the

13:01

organization and this on-prem. We realized that in order for us to be

13:06

successful, we had to have a

13:08

licensing platform that would allow us to scale. That's one of the things that

13:13

the marketplace gave

13:14

us. But we also realized that we had to have a solution that we had to make it

13:18

easy, not only easy to

13:19

buy, but easy to deploy. And our engineers, in a matter of months, were able to

13:26

create a containerized

13:29

solution that can be deployed through the marketplace in a matter of hours. And

13:34

now,

13:34

prior to this, I will say this, we were early on in our journey here in talking

13:40

with the engineers.

13:41

We felt as though we could do this. We could deploy the client, the server side

13:45

, without issue, whatsoever,

13:46

no intervention whatsoever from our team. But our team at that time, the

13:51

methodology would be,

13:52

well, we would then send out a compiled library to our customer and then we

13:56

would actually help

13:57

them deploy it on the client side. And we said, you know something, that's not

14:01

going to work.

14:02

That's not a great customer experience. Like, how can we make this customer

14:05

experience even better?

14:06

Absolutely. And this is where I give our engineers the fullest credit. You know

14:11

, again, led by

14:12

Jeff and a gentleman by name of Joe John Jukay and another gentleman by name of

14:15

Trevor Blackman,

14:17

these guys did an absolutely amazing thing in just a matter of months. We were

14:22

able to create a

14:23

solution that is fully deployable through the marketplace with absolutely no

14:28

intervention from

14:29

us, both on the client side and the server side or APIs server to server that

14:35

is supported by

14:37

all of our documentation, supported by our videos that we provided, we've made

14:42

it easy to deploy.

14:43

And as I said, there's truly no intervention required from our engineers

14:47

whatsoever. We're

14:48

now live in 140 different countries on a global basis. It started with a

14:54

customer saying,

14:56

I really love your solution. My budget is aligned to the cloud. Can we buy this

15:01

through the cloud?

15:02

And you're like, oh, I've got to try and figure out how to make sure I can be

15:07

purchased through

15:07

the cloud because that's where our customer's budget is. Then you go down this

15:11

route of looking

15:12

at this cloud marketplace and you realize, wait a minute, this could actually

15:18

help us also fix this

15:21

other experience that we have that it takes weeks and days to deploy our

15:26

product. Like,

15:27

if we did this, we not only can our customers now use their cloud budgets to

15:33

buy this way,

15:34

but we actually fix our product experience as well. And we decrease the time it

15:39

takes to deploy

15:40

our product. Our customers now have a better experience deploying. They can

15:44

actually start

15:45

using the product sooner. It can start getting their ROI on what the product

15:50

value is sooner.

15:51

And we start actually also driving consumption sooner because the sooner your

15:56

product gets out

15:56

there and used the sooner you start to drive the consumption and you start to

16:02

get those meters going

16:04

in the cloud's environment. You hit on some great points, you know, in addition

16:08

to that too,

16:09

by going to the marketplace, what we realized is we went through an entire

16:14

foundational

16:15

technical review with AWS. So right then and there, along with our fifths 140-3

16:22

validation,

16:23

along with now the industry analysts following us in writing about us, we now

16:28

have market validation

16:30

by being in the AWS marketplace. We are a trusted vendor of those enterprises

16:35

that are already

16:35

committed to spend in the marketplace. They see that we've gone through the

16:40

process that AWS has

16:41

gone to vet our technology, to vet our processes, our documentation that was

16:45

aligned with it.

16:46

So we're validated now in the marketplace. We've simplified the procurement

16:50

process now.

16:51

We don't have any contracts that are going back and forth and redlining and

16:54

whatnot.

16:55

We're leveraging the marketplace itself, leveraging their end user license

16:59

agreement.

17:00

We're certainly offering what we call a private offers as well, but that is

17:03

again,

17:04

a simplified process through the marketplace itself. We've made billing

17:08

extremely easy now.

17:10

We talked about the global reach, but really what it comes down to is we are

17:14

making it easy to deploy,

17:16

easy to buy. Our revenue model, it's a simplified revenue model, it's repeat

17:20

able, it's predictable,

17:21

it's a consumption model, it's actually, it's a pay-as-you-grow in essence. We

17:26

could never have done

17:27

any of this. We could never have achieved any of those key points without being

17:32

in the cloud marketplace.

17:34

Recapping, we've just kind of set the table with product, and that there's no

17:38

shortage of work

17:39

involved in everything you've just talked through. Getting us ready from a

17:42

product market fit,

17:43

getting us involved in the marketplace, getting the right resources aligned,

17:46

shifting how we look

17:48

at providing better customer experiences for our customers. And in the spirit

17:52

of kind of

17:52

unlocking cloud go to market, this whole podcast, we're really looking at

17:56

through the lens of

17:57

tackle's maturity model. And so, quick overview for those listing that might

18:02

not have heard,

18:02

we've got a maturity model where we look at customers through various phases of

18:07

growth

18:07

in their cloud go-to-market journey. And this journey is kind of like rungs on

18:11

a ladder where

18:12

the very base, you've got to have a sure footing where we establish our

18:16

foundation,

18:16

and we climb the ladder and go all the way to scaling adoption. And if I look

18:20

at

18:21

eclipses in this journey, right now, I think you're really definitely in the

18:25

establishing

18:26

foundation phase. You've built out that product alignment fit, but I'll caveat

18:30

that with, you look

18:31

a lot further than you are, because you've got some great strategies that you

18:36

've implemented

18:37

internally with an alignment specifically. And I'd like to dive in now a little

18:42

bit more on the

18:42

people side of things with you and talk about when you looked at this problem,

18:48

and you all

18:49

looked at the opportunity in front of you for marketplace, how did you think

18:52

about aligning

18:54

the rest of ELT, right? You get it, you came in CEO, you had great people

18:58

around you, gave you

18:59

great advice. But how did you get everybody else behind us? And within that

19:03

experience,

19:04

like who were some of those people and key players on the team that helped

19:07

build that out?

19:08

As I said, we have a phenomenal team. I'm going to call it MVPs here that

19:14

should go to

19:15

quite a few people here. But as I said, I had mentioned Jeff dance before with

19:20

an initial vision

19:21

and then driving the product roadmap. It did make mention of Dan Lamoy, and I

19:25

tell you what,

19:26

Dan's a superstar. You know, you've worked with him directly Patrick on the

19:29

coaching and strategy

19:30

on a weekly basis. And really, he's a KPI metric driven guy. He's also kept

19:37

everybody aligned.

19:39

The amount of research he did before we even met the you guys and the folks at

19:44

Tackle,

19:44

you know, was was astronomical here. And he put us in a great position. But

19:49

what Dan has done,

19:50

he drove us to really understand what the vision could be with Dan's input on

19:56

all of his research,

19:58

Jeff, myself, Larry Murray, our other chief revenue officer, we put together a

20:03

business plan,

20:04

we presented it to the board and the board understood it. They understood the

20:09

value. What we did is we

20:10

talked about again, some of the things that we talked about earlier, we if we

20:14

looked in the rear

20:15

of your mirror and said, here we had this great technology, we're not

20:19

abandoning the technology.

20:20

We're just looking at what's the best way to deploy it. What's the best way to

20:24

consume it.

20:25

Let's create a licensing platform that allows for infinite scalability. Let's

20:30

be able to deploy

20:31

in a way that takes hours that is self-sufficient, self-service. And we

20:36

actually put that in the plan.

20:38

And our board of directors had full buy-in on that. One of the things that we

20:43

did afterwards,

20:43

once we got buy-in, we actually went to all the team members. I needed the team

20:47

members,

20:48

the engineering team, our marketing team, everybody to understand where we're

20:52

going.

20:52

And I couldn't be more proud of how we got to where we are today. And it's been

20:58

a journey.

20:59

It's been a learning journey. And part of the value that tackle has brought us

21:03

is identify the

21:04

areas that really the gaps that we needed. One of the true gaps that we

21:08

understood that we needed

21:10

from a people perspective is that we needed a cloud alliance director. We need

21:14

somebody to come in

21:15

and actually not only lead the sales motion within the marketplace, but

21:20

actually create the

21:21

sales motion within the marketplace. One of the most strategic hires that we

21:25

made was the first

21:26

week of April of this year, Taylor Brooks. Taylor is a certified cloud alliance

21:31

director. She comes

21:33

from the Caddy Shack group. She's worked with awesome partners. She's opened

21:38

our eyes to what

21:39

is required to really get into the ISBA, the accelerator programs. She opened

21:45

our eyes to

21:46

understanding how we get to the worldwide service organizations within AWS to

21:51

open the doors to

21:53

the open doors to other partners. She really is defining that sales motion. And

21:58

Patrick,

21:59

you may recall you were part of that recruitment process with us. You and your

22:02

team provided us

22:04

with, I'm going to say certain leads and certain through your network, that's

22:08

how we were able to

22:09

find Taylor and you assisted us on the, I'm going to say on the interview

22:13

process to ensure that we

22:15

had the right candidate. And I'll tell you right now, we've learned more from

22:19

Taylor in the last

22:19

two months than we did in the last eight months combined on this particular

22:23

journey when it comes

22:24

to the sales motion. So when I look at the people, you know, we, as I said, we

22:29

've got a lot of MVPs

22:30

here. Jeff was driving the engineering, the tech roadmap, Dan was driving the

22:35

operational side

22:36

of things. Taylor, along with Larry and the sales team are driving the sales

22:40

motion, the cost cell

22:42

sales motion in the coal bill, the coal brand within the partner network.

22:46

I always tell people like, yes, you can do this. Like you can figure all this

22:54

out and you can

22:55

build your cloud, go to market and you can operationalize it and all these

22:59

things. You can do this

23:00

or we can do it faster together. So I love that you guys are taking that

23:07

philosophy of

23:08

there are experts out there in the industry who can help us do this faster and

23:15

you hiring Taylor,

23:16

hiring tackle to help you learn faster so that you can get to market faster. It

23:24

's such a great

23:25

like bus practice. When you hire Taylor and she's kind of opening your eyes to

23:30

here's all the things

23:31

that we have to go do. And now that you have tackles platform, what are the

23:37

next steps you're

23:38

taking to really start to operationalize your strategy inside of Salesforce?

23:44

If we talk about Salesforce remote, that was another strategic move for us to

23:49

adopt Salesforce

23:50

as our CRM. But we also realized again, going back to working with you folks

23:56

and with Taylor

23:57

understanding things that we didn't understand. I'm going to say AWS had

24:02

certain requirements for

24:03

their ISVA programs. And that's the independent service vendor accelerator

24:07

programs. And in order

24:09

for us to be assigned a PDM, we needed Salesforce. But we had a different CRM.

24:14

I don't have to

24:14

name who they were, but that wasn't part of what the lines properly, not only

24:19

with the ACE portal,

24:20

but also with the tackle dashboard as well. So bringing Salesforce and adopting

24:25

Salesforce

24:26

integrating with the tackle dashboard with the propensity by platform combined

24:33

with the insights

24:34

that we get from the ACE and call it the ACE portal truly gives us the benefit

24:39

of accelerating

24:40

our sales process now and understanding the insights of the customers buying

24:45

the buying habits and

24:46

their propensity to buy, which again, I'll go back is accelerating our yield to

24:51

productivity.

24:52

You talked about a lot of cool things so far. I wanted to unpack a little bit

24:57

more on

24:58

this foundation that you've built with. Yes, we did product fit. Then we had

25:03

executive alignment.

25:04

Something cool, I think that you skimmed over which everybody should listen to,

25:08

is that you went and spent time one on one with all the employees. I know that

25:12

's not scalable

25:13

at huge companies, but like getting everybody on board with the pillars of this

25:17

venture and

25:18

this go to market strategy was nothing to skim over. So like, who does to you

25:22

for doing that?

25:23

But that was an important phase of getting that alignment, not only from the

25:28

executive team,

25:29

but from individuals. And then you just talked about Salesforce. We've got

25:34

people in place.

25:36

We've got alignment across product, but now we need to look at how do we

25:39

implement the right tools to

25:40

do so bringing in a different tool. Obviously, that's not an easy thing to do.

25:45

It's a transformational

25:47

change. So I think you're really looking at this as a business transformation,

25:52

which is something

25:53

that a lot of companies aren't looking at it that way. So how did you come to

25:56

the realization that

25:58

the company is going to need to change what we're doing from a tooling

26:01

perspective. And we're going

26:03

to need to leverage some new things in order to grow scale. Like, what was the

26:07

realization for

26:07

you? Was it just simply that, hey, tackle and AWS have come in and said, hey,

26:12

this is kind of

26:12

the way forward? Was there anything particular in any of these tool sets, like

26:17

maybe prospect or

26:18

something else that we're motivational to say, ah, this is something we should

26:22

probably get into

26:23

future proof or whatever customer feedback. Once we got that initial feedback

26:28

from Jefferson,

26:30

we then started talking to other clients. And when they said the same thing, we

26:35

have another,

26:36

what I'm going to call on prem client that has said, yes, this would work for

26:39

us. In fact,

26:40

through this journey, we did what we call a soft launch in the last call last

26:45

month as we

26:46

really truly became live in the marketplace with our certain customers that

26:50

know us know as well.

26:52

And our initial soft launch was really to get feedback on the actual experience

26:56

, which worked

26:57

out tremendous on preparing ourselves for our true goal live in the marketplace

27:02

. But listening to

27:04

our customers was was extremely important. But I also listened to the

27:08

marketplace as well. And we

27:09

did some research. There's an organization that many people know. It's one of

27:13

your customers,

27:14

Wizz. And I try to say that we're trying to follow the Wizz playbook. Wizz is

27:19

the fastest growing

27:20

organization to 100 million in revenue. And you guys were part of that market

27:24

strategy.

27:25

That's when we said, how do we get to tackle IO? That's when we had our initial

27:29

, our initial

27:30

meetings right now. And again, Patrick, you and your team validated our

27:35

approach after you took a

27:36

look at our technology. From our perspective, or from from an executive

27:40

perspective, it was talking

27:41

to our customers doing some industry research, understanding, I'm going to call

27:46

it the growing

27:46

market, you know, the growing transactions in the marketplace. I was truly

27:51

unaware of how big the

27:53

marketplace was in terms of services and technologies being deployed to to

27:58

enterprises. And then

27:59

understanding the value that we kind of went through that not only that we can

28:03

offer our company,

28:06

but this better together story that we've created for the AWS wraps themselves.

28:12

And because it's

28:13

driving consumption in the marketplace, it's driving consumption for the

28:17

enterprises that

28:18

have committed spends. And the reality is because we're in enablement

28:22

technology, we get too deep

28:23

into our tech, but we're at the application layer. We're an easy add on to any

28:29

web application,

28:30

or any mobile application in the marketplace. You know, the analogy somebody

28:35

had given me

28:36

early on, they said, well, you know, the AWS reps and the reps that are out

28:40

there servicing

28:41

their enterprises, they're trying to sell them an ice cream sundae. But once

28:44

they sell them the

28:45

ice cream sundae, you guys are the cherry on top of the hot fudge and the

28:49

sprinkles that go on.

28:51

You're an easy add on for any application that is requiring data security. Most

28:57

applications

28:58

require data security. So we're looking to make it easy to buy. And then the

29:02

last pillar here

29:03

is the industry analysts. We started talking to the industry analysts out there

29:08

. One in particular

29:09

organization called HFS research, when they really dove in and looked at our go

29:14

to market strategy.

29:15

Early on, they said this will make a difference. In fact, I will tell you, I'm

29:20

very proud to announce

29:22

that just this past Friday, we was selected and highlighted by HFS research as

29:28

a hot new vendor.

29:29

This was a five month study done by Joel Martin and his team at HFS research,

29:35

looking at our technology, going out of the covers, talking to our customers.

29:39

And this

29:40

report just came out. And in this report, he writes, "Eclipses has game

29:45

changing technology.

29:46

We don't have the market brand of the other big boys yet, but we have something

29:51

that really

29:52

nobody else has when it comes to protecting data. And by deploying it through

29:57

the marketplace,

29:59

we've now got an entire TAM that we never had before that allows us to

30:04

implement quickly,

30:05

easily. And let's call it what it is. I've talked to another vendors. We're all

30:09

in this together.

30:10

I mean, this competition, but what are we trying to do? We're trying to protect

30:15

the integrity of

30:16

organizations. We're trying to protect data. Some people are just doing it in a

30:19

different way.

30:20

But we are so complimentary, not only to applications that are out there, as I

30:26

mentioned,

30:26

but also to other cyber technologies that we're already talking to, because we

30:31

are the last mile

30:32

for them as they help their customers protect their data as well."

30:36

You said it, right? So you've got this whole new TAM, a bigger TAM than you

30:41

originally thought

30:42

you had. So how are you getting to know your TAM and how are you starting to

30:48

use the tools you

30:51

have at TACL to really help you understand that TAM and figure out which

30:58

customers you're going to

30:59

go start to approach with your joint messaging of Eclipsis and AWS through the

31:05

marketplace?

31:06

Well, I mean, that's where the TACL prospects platform comes in for us. I mean,

31:12

that truly

31:12

streamlines our sales motion. Being able to understand, providing a list of

31:18

enterprises that

31:20

we're going after and understand what they're buying propensities are. I mean,

31:23

this is data-driven

31:25

optimization for us. Let's call it what it is. Bottom line, you got it by

31:28

leveraging the TACL

31:30

platform, we are now getting high value leads. And this gives us a focus on our

31:34

entire sales

31:35

motion. This gives us a deeper insight with a more effective way to get to that

31:40

decision-making

31:41

in that sale. Without that, we'd still be flying wide. And that kind of starts

31:45

to give you the

31:46

next momentum around creating coastal opportunities and starting to engage with

31:53

AWS.

31:54

Correct. I mean, because that is aligned into the ACE portal itself. This is

31:59

where our

31:59

coastal motion comes in with Taylor Brooks, who's really led this initiative

32:04

right now,

32:04

in bringing us in into alignment into that ACE portal. It's truly all coming

32:09

together for us.

32:11

And giving you an opportunity to start to build your brand inside of AWS. You

32:15

said earlier,

32:16

by being in the marketplace, it gives you market validation because you're a

32:22

startup. People don't

32:22

know who you are. But the fact that you are in AWS's marketplace, there's brand

32:27

validation by aligning

32:29

your brand with AWS's brand. Now customers have more confidence to try this

32:34

product that they've

32:35

never heard of because, well, it's certified to be in AWS's marketplace. It's

32:40

got to be a good

32:42

quality product. And then you've got to go tell your story to AWS so that when

32:47

their customers go

32:49

to their AWS rep and they're like, "Hey, we're thinking about this product.

32:53

What can you tell us?"

32:54

You need to start to get those AWS sellers educated. So using CoSAL as a way to

33:01

also start to build

33:02

your brand inside of AWS so people understand who you are and what you do.

33:06

Tae's doing a great job at that right now today. Using that platform to help go

33:12

educate folks.

33:13

And the last we talked to you all were at various events. And I think you're

33:17

going to be up that's

33:18

coming up. Taylor, we call her Tae. We've learned more from her in her

33:22

experience from the CoSAL

33:25

understanding than we had in months before. And her experience that she brings

33:30

forward in leading

33:32

this effort has just been exponential. She is creating that as I'm going to

33:37

call it her and

33:38

you talked about it. What's the benefit to the AWS rep? That's our better

33:42

together story.

33:43

Yeah, you got to sell to the cloud before you can sell with and sell through.

33:47

Listen, we're one of thousands of vendors. Again, how do we cut through noise?

33:52

What we want to be

33:54

able to do is show them what the advantages are that we bring to their

33:57

customers. How do we make

33:58

their life easier? How do we actually help them? I'm going to say in their

34:02

endeavors and help

34:03

create that better together story with them. And Taylor's been fantastic in

34:09

working through that

34:10

with us. And all of this investment that you've made in establishing the solid

34:16

foundation in doing

34:18

all this research around proving out that this is a strong go-to-market

34:24

strategy for you.

34:25

It's also played in your favor in the investment community. I don't know if you

34:30

can share or to

34:31

what level you want to share, but this has also been a game changer as a

34:36

startup in the investment

34:38

community and how they look at you. It really is a game changer in how the

34:43

investment community

34:43

views us. When we talk about the investment community, we've raised a

34:47

significant amount of dollars

34:49

to date, but all from high network individuals. We haven't gone the

34:53

institutional private

34:54

investor route just yet, but we did speak with some folks early on. We just

34:58

didn't fit their

34:59

criteria on who we were, what we were doing. Fast forward to where we are today

35:04

. We're now active

35:07

in active discussions with some institutional investors. And the primary reason

35:11

is because

35:12

they've highlighted our strategic move to the cloud as I'm going to keep using

35:17

the term game

35:18

changer. They see the value and the scalability that we've created by moving to

35:26

AWS to the AWS

35:27

marketplace and to deploy through the marketplace itself. It's not just that

35:32

you invested in getting

35:33

listed and that you're in the call marketplaces and you have this cloud play.

35:37

You've actually

35:39

productized being in the market. The institutional investors have seen and they

35:46

pointed it out,

35:47

they see that we're aligning ourselves with experts like you guys. They

35:51

understand, you know,

35:52

through the coaching program that we have, they understand that we are getting

35:56

this expert advice

35:57

from you folks that we're getting the tailored strategies, strategies that are

36:01

proven. They've

36:02

worked for companies like Wiz and your other clients. They see that. And they

36:06

also understand

36:06

that this strategy is going to optimize our sales process. And so this

36:10

highlight us being in the

36:11

marketplace, it's alignment with experts like tackle that have the experience

36:17

in working with

36:18

other companies to really burst them out has really played in our favor as we

36:23

tell our story to these

36:24

investors. And it's cool for us to hear these kinds of things. And I know we

36:29

got a preview of

36:30

this when we were chatting with you around having this podcast. When you say

36:33

that and you talk about

36:35

it, it makes me excited for all the other ISPs that are out there trying to

36:39

start up in their

36:40

category. And they're looking at where do I go from an investment perspective?

36:44

And what's the

36:45

right method for me? And no matter which you decide, you're going to get more

36:49

attention. If

36:50

you put the right people in the right positions, you look at this from a true

36:55

channel, a true go-to

36:58

market investment. And you surround yourself with others in a product that are

37:03

going to really be

37:04

driven by on and through that cloud. So kudos to you. It definitely makes me

37:08

excited to hear it.

37:09

Speaking of other ISVs and those that are just getting started, we've talked a

37:15

lot about a

37:16

bunch of different topics from the product fit to the executive alignment to

37:20

cross functional

37:20

teams to a little bit of your technology and sales force. But holistically, if

37:26

you could

37:27

sit down with a CEO of another young startup and give them some lessons learned

37:33

on

37:34

what would the few two or three or four things be that you would say are like,

37:39

this is what I

37:39

would convey to them. As I look back in my career, even in my previous

37:43

leadership roles

37:45

at other organizations, I've always taken the position that you need to

37:49

surround yourself with

37:50

good people to be successful. And I do feel confident that this company is on a

37:55

tremendous

37:56

journey and we will be on a rocket ship very soon. And it's not going to be

38:00

because of me,

38:01

it's going to be because of our team. And so the advice I would give to any

38:07

other CEO is,

38:08

first and foremost, you need team alignment. We need to make sure that

38:12

everybody is all in.

38:13

We need to bring in people that have experience and expertise that you don't

38:19

have. And, you know,

38:21

I will say humbly, I was completely unaware of the true value of being in the

38:28

marketplace was

38:30

in January of 2023. That was a learning experience for me, but I learned from

38:35

people

38:35

that we brought in so I can get their feedback, understand their feedback,

38:40

process it together.

38:41

I mean, this was a true team event and putting together a strategic business

38:46

plan. We had a

38:48

completely separate plan on this cloud go to market strategy. And we presented

38:53

this to the

38:53

board. We made sure it was easy to understand. We just really want to put it

38:57

out and plan words.

38:59

This is where we were. These are the issues. These were the obstacles that we

39:04

had to overcome.

39:05

And with each one, we kind of drew a line to say, this is what's going to bring

39:10

us. By going to

39:11

the cloud marketplace, this is how we're going to address that particular

39:15

obstacle. And by just

39:18

creating a picture in that business plan, that's easy to understand. That's

39:22

where we got the alignment

39:23

right away. Again, taking that same approach with the team members, because our

39:28

team members,

39:29

a lot of these guys were in a lot longer than me. And they want to see growth

39:32

as well. And having

39:35

buy in on this new vision, this new strategy was so important. One of my

39:40

advisory board members,

39:41

who is the chief business officer for a very large cyber firm said, your team

39:47

in six months

39:48

did well, took us 18 months. So we know that we moved at the speed of light.

39:54

And that's because

39:54

we had everybody all in. Guys on our engineering team were taking time during

39:59

their holiday breaks,

40:00

weekends, you know, and I've got a young engineering team. I know that these

40:04

people have young,

40:05

really young kids. I don't want them to miss their little league games and

40:07

their plays and whatnot.

40:09

And then hopefully they never did, but they got done what they needed to get

40:13

done. And they did

40:14

it in a timely fashion because they all understood where we were going. My job,

40:19

honestly, as a leader

40:20

is, I need to drive the bus. I just want to make sure everybody's on the bus.

40:24

Well, when you're excited about what you're doing, giving your time, it's so

40:30

easy. Like,

40:31

you just do it because you're like, I want to see the outcome of this. And you

40:36

don't even actually

40:36

think about how much time it's taking you because you're so excited and you're

40:41

so passionate about

40:43

what you're creating and the outcome that that's going to drive. So it sounds

40:48

like you have a really

40:49

great team. We do, Eric, thank you. And again, we wouldn't be here without them

40:54

. This is a true

40:56

team play. Well, thank you so much for your time today. I feel like it's so

41:00

important for our audience

41:04

to hear stories from every type of company out there trying to build cloud, go

41:10

to market strategies

41:12

and partnerships and having you guys more of an early stage startup share your

41:18

story. And the benefit

41:20

that you have of being an early stage startup of being able to create your

41:25

product to really be

41:26

productized inside of the cloud marketplaces and how that is accelerating your

41:33

journey. I feel like

41:35

that's inspiring and motivating for our more established companies that are in

41:40

this huge

41:41

transformation mode of like, I know I need to transform my product. This is

41:46

going to take a while,

41:47

but now hearing stories like yours gives them validation and hope and

41:52

motivation to like go do

41:54

it. You know, when we look at the marketplace, we are, you know, application

41:58

driven, as I said,

41:59

in terms of what we're covering mobile applications and web applications and

42:03

APIs.

42:04

We feel so strongly that we have an applicable solution for 90% of the data tr

42:10

ays actions that

42:11

are happening in the cloud today. And so we believe that without this move,

42:17

without the expert experience

42:19

and assistance from tackle that we wouldn't be where we are today at this

42:23

moment in time.

42:24

But the reality is by aligning ourselves with experts like you, we are truly in

42:29

a position where

42:30

we can increase our success in the marketplace. Well, thanks for joining us

42:33

today, David. This

42:35

was super exciting for us to hear, not only for those I have speechless thing

42:38

who are in earlier

42:39

stages, but also as Aaron mentioned, those that are established and looking to

42:43

pivot their products.

42:44

So thank you for sharing your stories. I know it was a huge block of your time

42:49

that we've taken

42:50

up over the last week or two, but I sincerely appreciate you joining us on this

42:54

episode.

42:55

Patrick, Aaron, I just want to say thank you not only to you personally, but I

43:00

want to thank

43:00

the tackle team as well. I appreciate the support. I appreciate the insights.

43:06

We look forward to a

43:07

long business relationship with you folks. Thank you very much for this time

43:10

and thank you for

43:11

your consideration. So pull up a chair, grab a notebook and join us as we share

43:16

the essential

43:16

stages of the maturity model to start, optimize and grow your company's revenue

43:22

using the cloud.

43:23

For more resources on executing your cloud go to market strategy, you can visit

43:27

our website at

43:28

tackle.io.